We have two site SVL and APAC.
SVL is having S8710 and APAC is having nortel PBX and Apac is using SVL pbx for dialing out in US via QSIG trunk. Problem is:-
When we are dialing 18884444410 from SVL PBX, its working fine. Here is the log.
19:05:39 tone-receiver 03C0006 cid 0x29e6
19:05:39 active station 46628 cid 0x29e6
19:05:46 dial 91888444 route:ARS
19:05:46 term trunk-group 2 cid 0x29e6
19:05:48 dial 918884444410 route:ARS
19:05:48 route-pattern 7 preference 1 cid 0x29e6
19:05:48 seize trunk-group 2 member 43 cid 0x29e6
19:05:48 Calling Number & Name 4087496628 Tech
19:05:48 Proceed trunk-group 2 member 43 cid 0x29e6
19:05:51 active trunk-group 2 member 43 cid 0x29e6
19:05:53 idle station 46628 cid 0x29e6
But when APAC user is trying this toll free or any other toll free, they are getting below error. But they can able to dial other local numbers from US
16:33:08 Calling party trunk-group 120 member 16 cid 0xfb3
16:33:08 Calling Number & Name 5807 SD
16:33:08 active trunk-group 120 member 16 cid 0xfb3
16:33:08 tone-receiver 01D0005 cid 0xfb3
16:33:11 dial 918884444410 routeREFIX|FNPA|ARS
16:33:11 term trunk-group 2 cid 0xfb3
16:33:11 dial 918884444410 routeREFIX|FNPA|ARS
16:33:11 route-pattern 7 preference 1 cid 0xfb3
16:33:11 seize trunk-group 2 member 45 cid 0xfb3
16:33:11 Calling Number & Name 5807 SD
16:33:11 Proceed trunk-group 2 member 45 cid 0xfb3
16:33:12 denial event 1190: No circ/chan avail D1=0x830014 D2=0xf22
16:33:12 idle trunk-group 2 member 45 cid 0xfb3
QSIG trunk details:-
display trunk-group 120 Page 1 of 21
TRUNK GROUP
Group Number: 120 Group Type: isdn CDR Reports: y
Group Name: APAC T1 COR: 1 TN: 1 TAC: 1620
Direction: two-way Outgoing Display? n Carrier Medium: PRI/BRI
Dial Access? y Busy Threshold: 255 Night Service:
Queue Length: 0
Service Type: tie Auth Code? n TestCall ITC: rest
Far End Test Line No:
TestCall BCC: 4
Group Type: isdn
TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send National IEs: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: b Digit Handling (in/out): enbloc/enbloc
Trunk Hunt: ascend QSIG Value-Added? y
Digital Loss Group: 13
Incoming Calling Number - Delete: Insert: Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 0
TRUNK FEATURES
ACA Assignment? n Measured: none Wideband Support? n
Internal Alert? n Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member: 10
Send Name: y Send Calling Number: y
Used for DCS? n Hop Dgt? n Send EMU Visitor CPN? n
Suppress # Outpulsing? n Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider
Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Called/Busy/Connected Number: y
Hold/Unhold Notifications? y
Send UUI IE? y Modify Tandem Calling Number? n
Send UCID? y
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? y
Network (Japan) Needs Connect Before Disconnect? n
Apply Local Ringback? n
Diversion by Reroute? y
Path Replacement? y
Path Replacement with Retention? n
Path Replacement Method: better-route
SBS? n
Display Forwarding Party Name? y
Character Set for QSIG Name: eurofont
display signaling-group 120
SIGNALING GROUP
Group Number: 120 Group Type: isdn-pri
Associated Signaling? y Max number of NCA TSC: 15
Primary D-Channel: 01A0624 Max number of CA TSC: 0
Trunk Group for NCA TSC: 120
Trunk Group for Channel Selection: 120
Supplementary Service Protocol: b Network Call Transfer? n
Any suggestion for this problem?
SVL is having S8710 and APAC is having nortel PBX and Apac is using SVL pbx for dialing out in US via QSIG trunk. Problem is:-
When we are dialing 18884444410 from SVL PBX, its working fine. Here is the log.
19:05:39 tone-receiver 03C0006 cid 0x29e6
19:05:39 active station 46628 cid 0x29e6
19:05:46 dial 91888444 route:ARS
19:05:46 term trunk-group 2 cid 0x29e6
19:05:48 dial 918884444410 route:ARS
19:05:48 route-pattern 7 preference 1 cid 0x29e6
19:05:48 seize trunk-group 2 member 43 cid 0x29e6
19:05:48 Calling Number & Name 4087496628 Tech
19:05:48 Proceed trunk-group 2 member 43 cid 0x29e6
19:05:51 active trunk-group 2 member 43 cid 0x29e6
19:05:53 idle station 46628 cid 0x29e6
But when APAC user is trying this toll free or any other toll free, they are getting below error. But they can able to dial other local numbers from US
16:33:08 Calling party trunk-group 120 member 16 cid 0xfb3
16:33:08 Calling Number & Name 5807 SD
16:33:08 active trunk-group 120 member 16 cid 0xfb3
16:33:08 tone-receiver 01D0005 cid 0xfb3
16:33:11 dial 918884444410 routeREFIX|FNPA|ARS
16:33:11 term trunk-group 2 cid 0xfb3
16:33:11 dial 918884444410 routeREFIX|FNPA|ARS
16:33:11 route-pattern 7 preference 1 cid 0xfb3
16:33:11 seize trunk-group 2 member 45 cid 0xfb3
16:33:11 Calling Number & Name 5807 SD
16:33:11 Proceed trunk-group 2 member 45 cid 0xfb3
16:33:12 denial event 1190: No circ/chan avail D1=0x830014 D2=0xf22
16:33:12 idle trunk-group 2 member 45 cid 0xfb3
QSIG trunk details:-
display trunk-group 120 Page 1 of 21
TRUNK GROUP
Group Number: 120 Group Type: isdn CDR Reports: y
Group Name: APAC T1 COR: 1 TN: 1 TAC: 1620
Direction: two-way Outgoing Display? n Carrier Medium: PRI/BRI
Dial Access? y Busy Threshold: 255 Night Service:
Queue Length: 0
Service Type: tie Auth Code? n TestCall ITC: rest
Far End Test Line No:
TestCall BCC: 4
Group Type: isdn
TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send National IEs: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: b Digit Handling (in/out): enbloc/enbloc
Trunk Hunt: ascend QSIG Value-Added? y
Digital Loss Group: 13
Incoming Calling Number - Delete: Insert: Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 0
TRUNK FEATURES
ACA Assignment? n Measured: none Wideband Support? n
Internal Alert? n Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member: 10
Send Name: y Send Calling Number: y
Used for DCS? n Hop Dgt? n Send EMU Visitor CPN? n
Suppress # Outpulsing? n Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider
Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Called/Busy/Connected Number: y
Hold/Unhold Notifications? y
Send UUI IE? y Modify Tandem Calling Number? n
Send UCID? y
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? y
Network (Japan) Needs Connect Before Disconnect? n
Apply Local Ringback? n
Diversion by Reroute? y
Path Replacement? y
Path Replacement with Retention? n
Path Replacement Method: better-route
SBS? n
Display Forwarding Party Name? y
Character Set for QSIG Name: eurofont
display signaling-group 120
SIGNALING GROUP
Group Number: 120 Group Type: isdn-pri
Associated Signaling? y Max number of NCA TSC: 15
Primary D-Channel: 01A0624 Max number of CA TSC: 0
Trunk Group for NCA TSC: 120
Trunk Group for Channel Selection: 120
Supplementary Service Protocol: b Network Call Transfer? n
Any suggestion for this problem?