I have a vector which accepts about 20 different PIN numbers and routes the call accordingly. Some people claim they put in their pins but get routed incorrectly (There is also a default for those not entering any PIN or an incorrect PIN).
Is there anyway I can find out exactly what PIN a caller dialled ?
I'd like to know those who didn't enter one fast enough and those that just entered incorrect PIN's.
TIA
db
Is there anyway I can find out exactly what PIN a caller dialled ?
I'd like to know those who didn't enter one fast enough and those that just entered incorrect PIN's.
TIA
db