Getting CDR from a Nortel Option 81

[kjanzen]

I recently joined an organization that has an Nortel CS1000 Option 81, but due to recent staffing changes, no one currently knows how to get CDR info from the system. My background is more in networking, but I have worked on Cisco VoIP systems before. I was able to establish an ODBC connection to the Symposium database, but I was also expecting to connect to a "CDR database" on the Nortel phone switch, similar to how Cisco does it. Apparently, the CS1000 doesn't work like that.

From what I have gathered, the CDR comes out in a raw comma-delimited file. I can parse the file after the fact, but how do I first get the file?

Thanks in advance.

 

[GHTROUT]

The data comes out of a "Serial Data Interface" from the PBX. Those are viewed in LD22 and changed in LD17

To view
LD 22
REQ PRT
TYPE ADAN


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[kjanzen]

Where/how do I run those commands? Where does the output end up? Is there any risk of messing things up?

 

[GHTROUT]

Look in the phone room for a dumb terminal, press "enter" and if you see:

OVL111 00 IDLE
or
OVL111 44 IDLE

or anything similar, then that is the phone systems input/output terminal.


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[kjanzen]

I did find the terminal and the OVL111 00 IDLE prompt did appear, but I am reluctant to start entering commands before knowing what to expect (I really don't want to mess things up). Does the output just appear on the screen, or can it be sent to a storage media? How much will there be?

 

[tnphoneman]

You need to call a qualified technician to do this for you. I would take less than an hour to get this set up if it is not already turned on.

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