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Getting busy when calling Extention to Cellular station thats disabled

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Joemjauser

Technical User
Feb 16, 2011
27
US
Hi,

I built up some new stations and added off-pbx-telephone stations onto two 9650 phones. These work well when I have the EC500 button enabled. However, if I disable the feature on the phone, then call the station number from a different phone, I get a busy.

If I do a list trace on the staion (760) with ec500 diasbled, then dial 760 from 761, I get the trace below. I here a busy on station 761. Meanwhile 760 is ringing. Any ideas what can be wrong?

LIST TRACE

time data

15:55:18 Calling party station 761 cid 0xa7
15:55:18 Calling Number & Name 761 Test 9640G
15:55:18 dial 760
15:55:18 busy station 760 cid 0xa7
15:55:18 G711MU ss:eek:ff ps:20 rn:1/1 192.168.26.59:2206 192.168.5.173:2424
15:55:18 xoip: fax:Relay modem:eek:ff tty:US 192.168.5.173:2424 uid:0x8e1

 
Im still getting this busy from the calling end when calling from a CM2 to a s8400 CM 5.2 via an IP tie trunk. The phone being called rings. However, if station 761 has ec500 enabled, it works on both sides of the trunk. ( I hear ringback from the calling end and the phone as well as cell phone ring on the receiving end). If I do a trace on the tac (when ec500 is disabled),I get the following:


LIST TRACE

time data

08:46:21 dial 761
08:46:21 term trunk-group 7 cid 0x189
08:46:21 dial 761
08:46:21 route-pattern 249 preference 1 cid 0x189
08:46:21 seize trunk-group 7 member 9 cid 0x189
08:46:21 Setup digits 761#
08:46:21 Calling Number & Name NO-CPNumber 777 Hall Mike
08:46:21 Proceed trunk-group 7 member 9 cid 0x189
08:46:21 denial event 1164: ISDN call reject D2=CV D1=0x2 D2=0x50111
08:46:21 idle trunk-group 7 member 9 cid 0x189
08:46:30 idle station 105 cid 0x189
 
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