I have this KVM (APEX outlook) switch that has 8 ports.It has the latest firmware version 2.0.3 and I'm using it to connect to 4 RS/6000 Servers. Port 2 and 4 are working and I'm getting a CDE login screen but port 1 and 3 is just giving me a black screen. Opened a ticket with IBM and they told be to change resolution to 1024x768@60Hz on a GXT130P Graphics card. I'm still am not able to get anyhting. I really need help with this. Thanks.
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Getting Black Screen on APEX EL-80DT KVM Switch
- Thread starter monette65
- Start date
monetto,
Mind me asking, what type of screen/monitor you are using? Previously I had the same problem connecting 7 units of p610 with the switch to a 7316 TF2. After consulted by IBM, the instructed me to change the resolution to 1024x768@60Hz on each server. Then everything works fine.
But if I connect the switch to a P77 monitor, everything works fine, no need for changes in resolution. Some of them told me that the firmware need to be upgraded, but I could not find any firmware for the KVM switch.
Mind me asking, what type of screen/monitor you are using? Previously I had the same problem connecting 7 units of p610 with the switch to a 7316 TF2. After consulted by IBM, the instructed me to change the resolution to 1024x768@60Hz on each server. Then everything works fine.
But if I connect the switch to a P77 monitor, everything works fine, no need for changes in resolution. Some of them told me that the firmware need to be upgraded, but I could not find any firmware for the KVM switch.
Hi,
Pls go through apende APAR i hope this resolves ur problem:-
APAR NUMBER: IY38513 RESOLVED AS: PROGRAM ERROR
ABSTRACT:
IY38513: UNSUPPORTED RESOLUTION SETTING DURING INSTALL
ORIGINATING DETAILS:
Unsupported monitor resolution is set
during install of AIX when a 7316 monitor
is used with avocent KVM switch. This
results in a black screen on monitor
during install.
LOCAL FIX AS REPORTED BY ORIGINATOR:
Bypass switch, directly connect 7316 to system
RESPONDER SUMMARY:
Unsupported monitor resolution is set
during install of AIX when a 7316 monitor
is used with avocent KVM switch. This
results in a black screen on monitor
during install.
SYMPTOM STRING
RESPONDER CONCLUSION:
Recognize the EDID monitor string used by avocent switch and
set default to 1024x768.
TEMPORARY FIX:
COMMENTS:
APAR INFORMATION:
Reported to correct a PTF in error: NO
Reported as a highly pervasive problem: NO
Reported as a duplicate problem: NO
PE Apar?: NoPE
HIPER Apar?: NoHIPER
DUP Apar?: NoDUP
Status: CLOSED PER
Component Name: AIX 4.3.0
Version: 430
Component ID: 5765C3403
Submitted: 02/12/27
Closed: 02/12/27
Last Modified: 03/01/23
Change Team: TX2727
FIX INFORMATION:
Reported release thought to contain the error: R430
Applicable Component Levels:
R430 PSY U487144 UP03/01/23 I 1000
APAR is fixed by one or more of the following PTFs:
U487144
APAR is sysrouted FROM one or more of the following items:
IY37797
APAR is sysrouted TO one or more of the following items:
U487144
u can search for problems in ibm APAR database from following url:-
by entering appropriate keywords.
a fix is also available on ibm site to resolve this problem.
cheers
arvind
Pls go through apende APAR i hope this resolves ur problem:-
APAR NUMBER: IY38513 RESOLVED AS: PROGRAM ERROR
ABSTRACT:
IY38513: UNSUPPORTED RESOLUTION SETTING DURING INSTALL
ORIGINATING DETAILS:
Unsupported monitor resolution is set
during install of AIX when a 7316 monitor
is used with avocent KVM switch. This
results in a black screen on monitor
during install.
LOCAL FIX AS REPORTED BY ORIGINATOR:
Bypass switch, directly connect 7316 to system
RESPONDER SUMMARY:
Unsupported monitor resolution is set
during install of AIX when a 7316 monitor
is used with avocent KVM switch. This
results in a black screen on monitor
during install.
SYMPTOM STRING
RESPONDER CONCLUSION:
Recognize the EDID monitor string used by avocent switch and
set default to 1024x768.
TEMPORARY FIX:
COMMENTS:
APAR INFORMATION:
Reported to correct a PTF in error: NO
Reported as a highly pervasive problem: NO
Reported as a duplicate problem: NO
PE Apar?: NoPE
HIPER Apar?: NoHIPER
DUP Apar?: NoDUP
Status: CLOSED PER
Component Name: AIX 4.3.0
Version: 430
Component ID: 5765C3403
Submitted: 02/12/27
Closed: 02/12/27
Last Modified: 03/01/23
Change Team: TX2727
FIX INFORMATION:
Reported release thought to contain the error: R430
Applicable Component Levels:
R430 PSY U487144 UP03/01/23 I 1000
APAR is fixed by one or more of the following PTFs:
U487144
APAR is sysrouted FROM one or more of the following items:
IY37797
APAR is sysrouted TO one or more of the following items:
U487144
u can search for problems in ibm APAR database from following url:-
by entering appropriate keywords.
a fix is also available on ibm site to resolve this problem.
cheers
arvind
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