im trying to install the remote agent on to 3 new comuters that were added to our network. every computer in our network runs windows 2000. these 3 computers are running XP. I did check and the xp firewalls are turned off. i'm running veritas 9.1 and i click on tools > serials numbers and installations > and then when I click on remote installs and select those computers and enter the administrative netowrk login it comes back with access denied. any ideas? thanks in advance.