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Get "incompatiible set" when I call a station

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HBINGER1

HBINGER1

Vendor
Feb 6, 2003
56
US
I'm stumped. New 8.0 Basic. All 1416 sets. All have Auto Dial ICM keys. But on two sets only I'm having problems. When I press the keys to go to a particular set, it say's "incompatible set". I can dial the extension directly with no problems. It only happens when I press a one touch button. Any thoughts? Thanks
 
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Does that button illuminate when the destination set goes off-hook? If not, I'd think the button is not correctly configured
 
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unobtainable error = line problem
incompatible error = short code prblem

APSS
ACIS
ACSS
 
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