Planetmaker
Technical User
Can someone help with a script?
Because of a delay transfering calls to company mobiles we need to play a simple prompt asking people to hold.
I.E.
5465 fwd > 888029 (88 is our short dial code inc last 4 digits of the mobile number)
On CM 88xxxx translates to 3100, the trgger for the script
Get info stores the destination number then the please hold message is played. Then the call is redirected to the Get info number so the trigger is set off again causing a loop.
How could I divert all 88xxxx traffic to the trigger, get the destination info and make the call go to the mobile after the prompt is played?
This must be something many companies have to sort out?
Because of a delay transfering calls to company mobiles we need to play a simple prompt asking people to hold.
I.E.
5465 fwd > 888029 (88 is our short dial code inc last 4 digits of the mobile number)
On CM 88xxxx translates to 3100, the trgger for the script
Get info stores the destination number then the please hold message is played. Then the call is redirected to the Get info number so the trigger is set off again causing a loop.
How could I divert all 88xxxx traffic to the trigger, get the destination info and make the call go to the mobile after the prompt is played?
This must be something many companies have to sort out?