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franku2010

IS-IT--Management
Feb 26, 2009
20
CA
My company is about change it name and I need to change the general greeting

the one where people call-in and here thank you for calling xyz comping if know the ext


greeting

Please give steps
 
There is no easy steps to tell you since there are many ways to set it up.

Suggest to call a vendor to train you for a couple hours.

You can also read the Setup & Operation Guide for and norstar vmail.


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curlycord
 
I read the guide it states feature 983 which is not active
I do not recall if I stated in my pervouse post


i also look at the call pilot and there no mention on how to do it but will reread


anyway thank you for the help

 
Perhaps you are reading the wrong manual.
You other post states BCM, if so then get the guides off the BCM by entering the BCM address on your browser if it's on the Network.

Old BCM's you must use the browser or Nortar Voice Mail Manager.

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curlycord
 
I will re-read it maybe possible I saw the wrong rom online I check using browser as per your suggestion
 
What phone system and vm are you using? It sounds like you may have a third party voicemail.
 
Its a BCM, voicemail built in. he posted in that forum also.

JohnThePhoneGuy

"If I can't fix it, it's not broke!
 
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