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Gentran Server 3.2 NT : Process Control

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khunpai

MIS
Aug 28, 2002
4
TH
Hello,

Gentran Server 3.2 installed on Windows2000Server SP3

In process control - sessions

First, I have specified a GDW_send command with my extraction

gateway mailbox,"edi_customs", and set "All" for Partner and

transaction. Name of this session is "All send".

Second, I go to create Events for use "All send" session. I only

set time to start and end, interval time. The name of this event is

"Test 2 Custom".

Third, I click an activate button to run "Test 2 Custom" event.

The red button appears for a long time and then I click to see Active

event. In that place, the green arrow points at GDW_send command and it

freezes here. I must stop Gentran service and click suspend button to

correct this problem.

This is an error message from Gentran Audit Log :

1747:Translator: Compliance errors were found

1748:Translator: File \\GENSERV02\Gensrvnt\ErrorData\71.OER contained

data that could not be imported

I already set network part in imports configuration and I used

to import, post and send to this mailbox by Workspace and Out. I

already reinstall it and found this problem again. Why can I use this

GDW_Send command to send message automatically to "edi_customs"

mailbox?

Can anybody help me resolving this problem please.

Regards
Kulanak

 
I don't think your problem is with the Gentran Process Control, it sounds like you haven't got your mailbox configured properly. I suggest that you check the route of the files being processed in your mailbox and that you are using the correct key to associate the import file with the correct partner.

Sterling commerce have an ok helpdesk, you should also contact them.
 
Has anyone received/upgraded to the newest version of Gentran NT?
 
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