Generic - Voice mail

[Monrovia]

Hi All,

I am installing a Generic - IP based Onebox voice mail system.

I have installed the onebox server (onebox 7.90. 256) with all the settings.

Now I am doing the set up in the MX-1 SP7 system. I have initiated these commands :
[tt]
<ICFUI:IFCIND=0,USER=GENERIC,UPDFCN=YES;
EXECUTED

<ICMWP:SID=1;
INFORMATION COMPUTER MESSAGE WAITING DATA
SID DTXT KFCN DIG
1 5555 MWC 5555
END

<GHGMI:GRP=5555,TRAF=15,SEL=110000,SERV=10000,QUE=5;
EXECUTED
<GEDIIIR=5761&&5770,LIM=1,CSP=4;
EXECUTED
<GHGMI:GRP=5555,DIR=5761&&5770;
EXECUTED
<VMGEI:IFCIND=0,GRP=5555;
EXECUTED [/tt]
now, in the onebox, line status, i am getting "out of service" msg against all the 10 ports! And also, the group DIR 5555 is not dialing from the keys in the digital phone.
Help me please...

 

[doktor]

I guess that you miss this command:

VMGEI:IFCIND=0,DIR=5761&&5770;

and :

ICFUC:IFCIND=0,MWF=ALL;

Then it should work...

Also check the firmware of the IPLU, if you use that...

Remember to set the SID=01 in OneBox.

Thank you for buying OneBox and MD110!

///doktor

 

[whosrdaddy]

doktor,

he forgot to program his IP extensions:

IPEXIIR=5761;
IPEXIIR=5762;
and so on...

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[Monrovia]

thanks doktor for ur help!

I tried VMGEI:IFCIND=0,GRP=5555; And VMGEI:IFCIND=0,DIR=5761&&5770; as well.

and of-course, ICFUC:IFCIND=0,MWF=ALL; (i forgot to mention it)

the "voice message system ID"(SID) is 01 in the Integration tab of configuration menu

the IPLU firmware is
[tt]<CNBIP:BPOS=1-0-50;

DEVICE BOARD REVISION INFORMATION
DATE: 12SEP10 TIME: 13:53:09

BPOS BOARD/BRDID PRODUCT NUMBER REVISION STATUS ADD
/IND

001-0-50 IPLU ROF1375067/1 R4A
CAA 158 0040 R7A EXE APPL
CAA 158 0037 R1C EXE KERNEL
CAA 158 0038 R1G EXE ROOTFS
CAA 158 0053 R2H EXE MSP
CAA 158 0046 R1A EXE INITRD
RYS 102 770 R1A EXE BOOT
RYS 102 777 R2B EXE FPGA
PCB CODE 2 EXE HW CODE 0
Thu Feb 11 2010 EXE 07:59:23

<ICFUP:IFCIND=0;
INFORMATION COMPUTER COMMON FUNCTIONS DATA
UPDATING START TIME IS 01:30
MESSAGE WAITING FUNCTIONALITY IS ALL
INFORMATION COMPUTER EQUIPMENT DATA
IFCIND IODEV EQU RATE DFMT UPDFCN PARITY CCHECK
0 NO
ICEXG=NONE USER=GENERIC
END
<VMGEP;
GENERIC VOICE MAIL DATA
DIR IFCIND
5761 0
5762 0
5763 0
5764 0
5765 0
5766 0
5767 0
5768 0
5769 0
5770 0
END

< [/tt]

 

[Monrovia]

wow

http://www daddy,

you are the real daddy!! :shake_hand:

now the status is "on hook".


thank uuuu

 

[doktor]

Thanks for the status update message...
OneBox always works..;-))

///doktor

 

[Monrovia]

Hi,
still there is one problem remaining

The message waiting indication is not coming on the digital phone - no display, no blink, no ring!

I am using DBC225 phone.
[tt]
<KSFKPIR=5753;
KEY SYSTEM FUNCTION KEY DATA PRINT

DIR = 5753
KEY KTYPE VALUE DIG
00 FCN TNS
01 FCN TNS
02 FCN TNS
03 FCN TNS
04 SKI F1
05 SKI F2
06 SKI F3
07 SKI F4
08 FCN TNS
09 ODN 5753
10 ODN 5753
11 ODN 5753
12 FCN TNS
13 FCN ODN2
14 FCN TNS
15 FCN TNS
16 FCN TNS
17 FCN TNS
18 FCN TNS
19 FCN TNS
20 FCN TNS
21 FCN TNS
22 FCN MEW
23 FCN TNS

END

<KSCAPIR=5753;
KEY SYSTEM CATEGORY PRINT
DIR TRAF SERV CDIV ROC ITYPE TRM ADC LANG BSEC
5753 00040415 0202120000 000151111 000001 33 0 00000000000000 F 0

END

<PELPPIR=5753;
PERSONAL NUMBER LISTS INFORMATION

PERSONAL NUMBER:5753
LIST CHO ANSPOS TIME BSYCHO ONECAL ORGSEL SMSSEL
1 1 5753 8 - 1 111 0
1 2 5555 8 - 1 111 0 [/tt]

see the settings of my voicemail box!

http://www.imagecross.com/11/image-hosting-view-48.php?id=9978vm_3.JPG

http://www.imagecross.com/11/image-hosting-view-48.php?id=4489vm_2.JPG

http://www.imagecross.com/11/image-hosting-view-48.php?id=7928vm_1.JPG

 

[doktor]

Try to record a longer message and post the SUSIPIR=5753;
The MWI settings seem OK.
Also post the software level of the OneBox.
If, AVST 7.71, you need 3 patches:

771Patch39390
771Patch39600
771Patch39966

///doktor

 

[Monrovia]

Dear Doktor,

http://www.imagecross.com/11/image-hosting-view-48.php?id=9073vm_4.JPG

http://www.imagecross.com/11/image-hosting-view-48.php?id=5129vm_5.JPG

This is Onebox 7.90 Build 256 Service pack 1

This is what I am getting after leaving a long msg on the mail box. and it is there in the mailbox, when i checked from 5753, by dialing 5555. but about the msg, no indication, no where.

[TT]
<SUSIPIR=5753;
STATUS INFORMATION AT 09:27:33 14SEP10
DIR TYPE TRAFFIC STATE/PTR LINE STATE/PTR DIV STATE ADD INFO
5753 DTS IDLE #0209 FREE #030E PEN LIST=1
ODN1:IDLE
ODN2:IDLE
ODN3:IDLE
END [/TT]

 

[doktor]

OK, it is a 7.90.

I guess that you should upgradrade to 7.92 build 236.

Most important is to do this:

MEW does not work.
In the Configuration Module of the "MX-One messaging Voice Mail Version 7.90 Build 256 Service Pack 1" aka OneBox 4.2, you should change the MWI subscription period from 3600 to 240 seconds. Then it works alright.

This also goes for OneBox 4.2 (AVST 7.92 build 235).


///doktor

 

[Monrovia]

Hi Dears,

Finally, I solved this problem!

There is one setting in the voice mail server:

Configuration >> Integrations >> Integration Options >> Required Parameter;
Here you should feed:
SIP Local Connection Port = 5090
and
SIP Parser qualifier string = SIP Proxy Server Address

Then It works fine!

 

[Multivitamin86]

did you set that up yourself? or read the instructions properly....?