Old school Norstar guy here. I have a customer with a Bcm 50 with an expansion cabinet. The 4 lines on the expansion cabinet are not working. The lines are good from the telephone company. Possible defective Gatm4? If so can I just replace it from an existing expansion cab. I have in stick? I also can't the the lines 63,64,65 and 66 in maintenance. Any help is appreciated.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Gatm4 replacement 1
- Thread starter Masson
- Start date
Firebird Scrambler
Systems Engineer
Have you checked that your expansion cabinet is enabled OK?.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
- Thread starter
- #3
I meant to say "in stock". Sorry about that. The Bcm 50 has been in place for years. I don't use a laptop (remember? old school?)Is enabled somewhere in config? Like I mentioned, I have an expansion cabinet in stock, but I can't even remove the Gatm4 out of it to try in the customer's cabinet. Is there a trick to it? I pull on the lever on the right and it still won't come out. Would I be better just to try replacing the whole cabinet and Gatm4 I have?
norstarboy125
Vendor
When it comes to messing with BCM's you need to adjust a little bit and break out a laptop or call a tech that can. There is programming on the gui that you just don't see through telset admin. You can check the status of the module in maintenance but if you have a spare try to swap it out with a known working one.
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
curlycord
Programmer
Agreed.
As to the trick you need to pull the ejector lever to the right of module outwards, if its on the wall then downwards.
If stuck the try moving left and right and/or take off the wall and try on its side, back etc.
=----(((((((((()----=
curlycord
Toronto Canada
As to the trick you need to pull the ejector lever to the right of module outwards, if its on the wall then downwards.
If stuck the try moving left and right and/or take off the wall and try on its side, back etc.
=----(((((((((()----=
curlycord
Toronto Canada
-
1
- #6
NorstarExpert
Vendor
I have worked with many a BCM50 Expansion Unit and they suffer from a poor design on the release latch on the right of the module.
They are supposed to pull right out, releasing a catch that is holding the module itself in. I have found that it is much easier
to disassemble the Expansion module to get the Media Bay Module out. First remove three small screws that are on the bottom of the
Expansion cabinet, all in a row along the "top" of the back of the unit, as if it were hanging on the wall. Be careful NOT to remove
any other screws like the one toward the middle of the back, and the one near the front panel.
With these three screws out, the top half of the cabinet is pushed toward the logo end of the unit, away from the front panel with all the connections.
It should move about 1/2 inch. It is now loose and will lift right off the bottom of the unit, which has all the internal parts attached to it.
Oddly the latch gets somewhat more cooperative now. However, you can save yourself a lot of trouble in the future by
applying the tiniest amount of lithium grease (hardware store) to the indent in the latch near where the spring attaches to the latch.
The indent is shaped like a very wide V on the bottom edge of the latch. You only need as much lithium grease as you would get by
sticking a toothpick into the Lithium grease about 1/8 inch or less and pulling it right back out. You only need a trace of it.
Re-assemble your Expansion cabinet, and slide the Media Bay Module back in. NOW pull the latch. Heck of alot easier now, isn't it?
P.S. be careful with the spring and it's catches. They are small and easily broken.
They are supposed to pull right out, releasing a catch that is holding the module itself in. I have found that it is much easier
to disassemble the Expansion module to get the Media Bay Module out. First remove three small screws that are on the bottom of the
Expansion cabinet, all in a row along the "top" of the back of the unit, as if it were hanging on the wall. Be careful NOT to remove
any other screws like the one toward the middle of the back, and the one near the front panel.
With these three screws out, the top half of the cabinet is pushed toward the logo end of the unit, away from the front panel with all the connections.
It should move about 1/2 inch. It is now loose and will lift right off the bottom of the unit, which has all the internal parts attached to it.
Oddly the latch gets somewhat more cooperative now. However, you can save yourself a lot of trouble in the future by
applying the tiniest amount of lithium grease (hardware store) to the indent in the latch near where the spring attaches to the latch.
The indent is shaped like a very wide V on the bottom edge of the latch. You only need as much lithium grease as you would get by
sticking a toothpick into the Lithium grease about 1/8 inch or less and pulling it right back out. You only need a trace of it.
Re-assemble your Expansion cabinet, and slide the Media Bay Module back in. NOW pull the latch. Heck of alot easier now, isn't it?
P.S. be careful with the spring and it's catches. They are small and easily broken.
curlycord
Programmer
Good tip, have a star!
=----(((((((((()----=
curlycord
Toronto Canada
=----(((((((((()----=
curlycord
Toronto Canada
- Status
Similar threads
- Locked
- Question
- Locked
- Question