Gatekeeper will not start in 6.0 linux NRS

[jagartner]

I have a co-res 6.0 callserver/sig server. When I go into the NRS and try to start the gatekeeper it will not start. If I am logged on CLI and do appstart gk start it fails to start. Any ideas.

 

[NortelGuy1979]

Any details? Error messages? swVersionShow? pstat? list of patches, etc?

Matthew - Technical Support Engineer

http://www.linkedin.com/in/matty79

 

[jagartner]

Thanks for responding Nortel4Matt. Here is a file capture.

[justin@aasf ~]$ appstart gk start
Updating iptables rules: [ OK ]
Synchronizing the system host database file [ OK ]
Starting gk: The NRS DB in MySQL database is version 33, the current S/W version
is 33...
[FAILED]
Starting gk failed.
Application gk (/opt/nortel/gk/bin/gk.sh) start failed.
[justin@aasf ~]$

 

[NortelGuy1979]

Can you list your software versions and patches please.

Matthew - Technical Support Engineer

http://www.linkedin.com/in/matty79

 

[jagartner]

I will get the issp posted soon.

 

[Triton101]

do you have a name for the H.323 Gatekeeper in system wide settings?

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[jagartner]

I do have the name in the NRS settings. I cant logon to it now. Since I tried to do a issp it has locked up on me. I will have to go to this site across town and reset the server.

 

[Triton101]

You might want to take at the logs for the NRS/SS to see if there is a reason it's giving why the H.323 gatekeeper is not starting.

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius