Gate Keeper Error

[visvid]

Wonder if any one has any ideas on this...

I have the following error on the symgate command


symgate list

Symmetrix ID: 000283701189

Device Name Directors Device
--------------------------- ------------ --------------------------------------

Cap
Physical Sym SA DA :IT Config Attribute Sts (MB)
--------------------------- ------------ --------------------------------------

/dev/rdsk/c4t61d248s2 19D 13A:0 16B9 2-Way Mir Asst'd GK RW 3
/dev/rdsk/c4t61d249s2 19E 13A:0 15B9 2-Way Mir Asst'd GK RW 3
/dev/rdsk/c4t61d250s2 19F 13A:0 10B9 2-Way Mir Asst'd GK RW 3
/dev/rdsk/c4t61d251s2 1A0 13A:0 09B9 2-Way Mir Asst'd GK RW 3

Symmetrix ID: 000284701575

Error opening the gatekeeper device for communication to the Symmetrix



Any ideas how we open the gatekeeper or what we need to do . Tried searching through EMC.com sites but it is very hard going

Many thanks

 

[colint]

Check for the existence of the symapi_licenses.dat file.

The default installation path is /var/symapi/config/symapi_licenses.dat.

Run the SYMAPI License Management Facility (/usr/symcli/bin/symlmf), and enter at a minimum the BASE license.

You could also try moving the "symapi_db.bin" to "symapi_db.old" & run a symcfg discover.

 

[truemuku]

Do the following command:

symcfg discover.

This will resolve your problem!

 

[Guest_imported]

Suggest checking for a symavoid file in the symapi config directory.

 

[liamfogarty]

hi there,

symcfg discover should resolve the problem, but not always!
if you still have problems using the gatekeepers then you need to define them using symgate
symgate define dev <devid>
do that for each of the gatekeepers.


hope this helps..
Liam

 

[Chris78]

Hi,

If we take a look at your display :

Symmetrix ID: 000283701189 <-- the first symmetrix got 4 GKs
Symmetrix ID: 000284701575 <-- the snd symmetrix doesn't have GKs

So now, it exist different way to resolve your issue :
A- to map some GK to FA (connected to your actual server) asking EMC to put a new bin or to use symconfigure then to set correctly the lun masking if your are in FC-SW (with Volume Logix or ESN Manager) then to force your OS to recognise news luns and then to run a symcfg disocver

B- to check the variable EMC using the following command !
symcli -set (to check the EMC variable already set)
symcli -env (to see which EMC variable are available)

Then to set the following variable : SYMCLI_SKIP_ON_FAILURE=1

Then run a symcfg discover.

Hope it can help you.

Christian
EMC France