GAP Compliant Phones on IPLDK60 no dialtone

[clementlimpotel]

Hi

Hope someone will be able to assist me.

I installed a IPLDK60 with a GDC-600B Basestation. I have registered two Siemens Gigaset E495 phones. The registration process went fine.


I am experiencing the following problem:

Most of the time there is no dialtone on the cordless phone. At time I can phone to other extensions, the dialled extension will ring, but there will be no communication between the two. Certain times it works fine.

Any advice?

Thanks

 

[doktor]

We have normally good experience with Siemens DECT handset.
I guees that you have an environment problem.
But check this thread:
thread1613-1411334


///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx

 

[clementlimpotel]

Hi doctor

Thanks, your post is really helpful.


I am still having the same problem however. What software would you recommend on the Motherboard? Could this be a software issue?

 

[doktor]

I guees that you have an environment problem.
This could be radio interference - from other radio systems.
Can you check for this? Site survey?

Good cabling between the radiobase stations and the ipLDK is important.
Also grounding of the ipLDK-60.

We had earlier issue with DECT on GDK systems. Here it VERY important to initialize the database before the installation (PGM450).
But do not initialize a running system - it will delete the database.

///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx

 

[clementlimpotel]

HI Doktor

Checked all that. My version of LDK is GS88P-3.69Da DEC12.

WTIB Version: 1.0Ah
Base Version: 1.0CB

You think that could have anything do do with the issue?\?

 

[doktor]

I had these issues with ipLDK.
The fastest way to exclude the database as being the fault is to wipe the database.
Of course this way takes some time.
I would write down all settings station number, DECT numbers, CO numbers. Make screen dumps etc.
The reset the databse to default and re-program PGM100 and country code.
Hereafter it is VERY important to initialize the database before the installation (PGM450).
(But do not initialize a running system - it will delete the database. )
Then enter the database muanally again.
The old back-up CANNOT be used, since you may not have initialized - by PGM450.

If you did initialize by PGM450 from the start - then you should not do this.

Also check the cabling, and grounding of the ipLDK and the radio environment.

I guess the s/w and h/w is OK.


///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx