G700 removal. - CM5.2 1

[chance428]

Helo everyone,
Need some help.....
I have an office that has 2 G700 Media-Gateways. I need to remove one of the Gateways. They looked to be in a stack configuration. We are replacing Digital phones with IP phones.

I have removed one of the Gateways. I removed the translations from the 2 digital cards it had in it. I Pulled the power plug on the gateway and removed the gateway from the system and then removed the stacking cable from the back and removed the cable going to the cisco switch.

Here is the problem:
when I unpluged everything from the above gateway the other gateway ( the one I am keeping, which has an analog card for a fax machine ) would not register back. So, to get it to register, I had to plug the power cord back in and hook the stacking cable back up to get the MG I am keeping, to register back.

Any help would be greatly appreciated.
Thanks.

 

[kyle555]

I think you need to remove the stacking config from the gateway that you're keeping.

 

[chance428]

That sounds like the right approach. Would anyone know how, in detail, to remove the stacking configuration from a G700 Gateway?
Thanks

 

[montyzummer]

I think you will have to remove the stacking module and reset the stack , there are job aids on support.avaya.com detailing the process

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[montyzummer]

Have a look at this guide

https://downloads.avaya.com/css/P8/documents/003811936

APSS (SME)
ACSS (SME)
ACIS (UC)