G700 problems

[mentallimit]

Today I had a very strange thing happen.

We have 5 g700's stacked at our remote site. This morning our #3 g700 decieded to not talk to the other 4 anymore. If you called any station on #3 it immediatly went to cover. Same thing if you were on a station on #3 and called any other g700 it went to cover.

If you were on #3 and called another station on #3 everythign worked fine. I removed the cards in the g700 and re-seated them and nothing changed. I tried busying them out and no change. It finally went away when I rebooted the #3 g700.

Anyone have an idea what could make this one g700 rouge?

 

[priyabandhu]

hi Meltallimit,

Did you check the Expension interface cards TX RX & IPSI cards were working fine.

Priyabandhu Bhardwaj

 

[sjforcum]

Next time it happens, run show voip on the gateway.

My guess would be that the compressor got hung up and had no available resources for the gateway to gateway communications....

 

[sjforcum]

The Show Voip command is run in the MGP BTW....

 

[bidon123]

Hi, I have experienced thie problem before. What I did was to ensure my voip was configured properly and then reconfigured the IP route. I changed the IP route to contain only the default gateway IP address, while the destination and Subnet mask were both 0.0.0.0
Try that and lets see.....

 

[mentallimit]

sjforcum...it sounds like what you say might be what happened. This g700 has been in service for over a year with no problems. Just yesterday it had the hiccup.

Is there a way to log into the MGP and reset the VOIP? Other then me going over and powering down the box?

 

[sjforcum]

I don't have one to test with now, but I believe there is a reset voip command in the MGP....If that doesn't work, a reset MGP command would allow you to kick start it remotely but that's probably more of a "sledgehammer to put a nail in a wall" type of solution...

SJF

 

[rejackson]

I didn't see anything in the post about VOIP. My reaction would have been to see if MG3 was registered with a server anywhere, main or LSP. I have seen part of my stack on the LSP and part on the main.

 

[sjforcum]

The problem as described was that the GW is part of a stack and it could not communicate elsewhere within the stack, which is more than likely a problem in the VoIP Resources....

SJF