G700 Announcements and Avaya Voice Announcent Manager Program

[billyh7]

How do I connect to the G700 with the Avaya Voice Announcement Manager Program.

What IP address do I connect to? Is it the 8300 or the G700 ip address? This is the error I'm getting.

**Task:Get VAL Board Information ** :No VAL Boards and Groups detected on Alpha

Thu Jan 28 11:11:04 EST 2010 **Task: Get VAL Board Information,Task ID: 1** Connection to Alpha succeeded, added to pool.
Thu Jan 28 11:11:04 EST 2010 **Task: Get VAL Board Information,Task ID: 1** Board configuration data for Alpha has been updated.
Thu Jan 28 11:11:04 EST 2010 **Task: Get VAL Board Information,Task ID: 1** There was an error retrieving Groups for Alpha. Internal error generating a command: No data in the system to list
Thu Jan 28 11:11:04 EST 2010 **Task: Get VAL Board Information,Task ID: 1** Connection to Alpha released to pool.

 

[EPalle]

I have a 8300 with G450 and I connect to the 8300 ip-address.
But I guess that will stay the same

E.

 

[billyh7]

EPALLE

Can you tell me how its setup in Avaya Voice Announcement Manager Program??

Tell me how you have your properties set up for the connection

 

[EPalle]

No problem.

As I remember well I clicked on "Register Voice System".
This is an option under "System" in the Menu Bar, or press shift+R

Note: 192.168.55.1 the ipaddress of the 8300

Then you need to complete the following fields:

Name: just enter a name, company name for example
FQDN or IP Address: 192.168.55.1
Port: 5022 (this is default, you can't change it)
Login Name: dadmin
Password: **********

Also select: Connect at Startup and Use SSH.
I did not change the SSH configuration.

Note2: dadmin has user profile 18.

I'm now trying to remember if I did something else but I don't think so.

E.

 

[billyh7]

E I did what you said and I get this error..

**Task:Get VAL Board Information ** :No VAL Boards and Groups detected on Alpha

 

[EPalle]

mmmm, can't say that I have had issues with the VAL manager.

So back to the basics: what version are you using (CM and VAL).
My CM is 5.1 and I'm using VAL 5.0.11 SP5.01

Also, just to be sure, are your val boards active?