G650 PS alarms

[mojoputter]

I see the following alarms on a CM 5.2, these alarms show up at the sametime, and it just so happens that 8:30pm is when the system maint time is. The G650's never go down, the cabinet has been reset, the customer has several G650's, but for some reason this cabinet alarms both power supplies evry so often.

                                 ALARM REPORT

Port      Mtce      On   Alt          Alarm   Svc   Ack? Date        Date
          Name      Brd? Name         Type    State 1 2  Alarmed     Resolved

27B15     PS-RGEN   y                 MINOR         n    05/30/20:42 05/30/20:42
27B15     PS-RGEN   y                 MINOR         n    05/30/20:42 05/30/20:42
27B15     PS-RGEN   y                 MINOR         n    05/30/20:42 05/30/20:42
27B15     PS-RGEN   y                 MINOR         n    05/30/20:42 05/30/20:42
27B15     POW-SUP   y                 MINOR         n    05/24/20:33 05/24/20:36
27B15     POW-SUP   y                 MINOR         n    05/27/20:33 05/27/20:35
27B00     PS-RGEN   y                 MINOR         n    05/27/20:35 05/27/20:40

 

[AvayaTier3]

Read the maintenance book. Display hardware error log. There are several things that can cause the issues.
demand testing along with error log entries will lead you. The maintenance docs will be helpful if you use them.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
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[BrokenBear]

I heard from an Avaya tech that a bad fan on the gateway can cause PS errors.

 

[smokinjoe2938]

do a test enviorement to see if the power supplies test ok.

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.