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G650 backup power supply not working

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letman2

Technical User
Mar 15, 2007
209
US
655A power supply not working. swapped it with a good power supply from another g650 still not working. checked power cord had 115 volts. when I run test board command it shows no board.
 
could it be the backplane of the g650? This happened when we had to power down the power unit when we changed out our UPS
 
Avaya is shipping a new G650 next week. hopefully this fixes the problem. thank you for the info.
 
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