G450+S8500 Lic Error

[shanghairomeo]

Hi,Brothers

I connect G450 to S8500 in CM5.1, now the G450 has register to S8500, but the CM system prompt LIC ERRORafter I installed the License file for CM. "system Admministration will be blocked in approximately 3 hours.Contact your service representative immediately. Serial number mismatch. Network used for license: NONE License Seerial Number is ******** on NONE"
I think the license and serial number is right, is any special config I need to do for licence case in G450 or S8500, if any different for license installation when G450+S8500? Thanks

 

[uzumaki]

Is this fresh install? Do a save trans after installing the license on the ASA and do a reset sys 4. This is normal for fresh install.

 

[supertech2000]

Verify that your license is for an LSP not a Main Server license, if the G450 is an LSP. Sometimes Avaya makes the license up for the wrong type of system by mistake.

 

[shanghairomeo]

Thanks, but the PBX is G450+S8500 stand alone, I think the Lic is for a main server license, and I do a save trans after installing the license on the ASA and do a reset sys 4. But the lic error is still on and I am very confuse why it will have lic error, is any config need to do in G450 or s8500 for license? Thanks

 

[Tolson]

In the G450 have you issued the command "ip license-server". This will allow the S8500 to see the G450. It got me for a couple of days.

 

[Mitch672]

who built the license in RFA? Did you put the G450 serial # in, when the license was built? Communication Manager needs to have either an IPSI, or a gateway serial # to license itself to. Also make sure in the "Installation Wizard" that you have "Processor Ethernet" assigned to the "Corporate LAN", which I assume is where the G450 is connecting to, also in CM make sure that "Pocessor Ethernet" is enabld ("change ip-interface processor")

mitch


AVAYA Certified Specialist

 

[shanghairomeo]

License error is resloved, CM have G450 S/N to license itself to, thank you very much to all guys.