Need advise?
I have CM5.1 S8300/G450 in USA main ICC. I have another G450/LSP in UK. They UK site has 15 IP phones and in their own network region all working fine. If i call 4 digit over MPLS to UK from USA audio quality is great - actually loud. If a call initiates in or out from anywhere in UK into the UK E1 which terminates in the G450 in the UK the audio is very low and almost can't hear? I setup the locations based on location code 10 for UK but no luck. Am I missing admin setup that needs done differently for equipment in the UK? Can I adjust the E1 audio levels? Please help?
I have CM5.1 S8300/G450 in USA main ICC. I have another G450/LSP in UK. They UK site has 15 IP phones and in their own network region all working fine. If i call 4 digit over MPLS to UK from USA audio quality is great - actually loud. If a call initiates in or out from anywhere in UK into the UK E1 which terminates in the G450 in the UK the audio is very low and almost can't hear? I setup the locations based on location code 10 for UK but no luck. Am I missing admin setup that needs done differently for equipment in the UK? Can I adjust the E1 audio levels? Please help?