G3si send restricted instead of phone number.

[saw164]

hello,

On our G3SI ISDN trunks, i am trying to get our outgoing CPN to display restricted. I have set all outgoing trunk-groups with Restricted in the send name, send calling number and send connected number fields, but when calling my cell phone i see our BTN number. I have talked to our ISDN provider and asked them why our BTN number is being sent out, and was told that if thier PBX dosn't see any number outputed from out PBX, it will insert our BTN and taht if we want restricted to show up our switch would need to send restricted. Do i need to change anything else to get the PBX to send restricted?

Thank you

Scott
________________________________________
When Life Gives You Questions, Google has Answers - AJ Carpio

 

[4merAvaya]

Change the CPN table to send NPA-NXX-0000.

Kevin

 

[saw164]

Thanks kevin, but where do i change the CPN table? i have looked but can't find one.

Scott
________________________________________
When Life Gives You Questions, Google has Answers - AJ Carpio

 

[4merAvaya]

'change isdn public-unknown-numbering':

change isdn public-unknown-numbering Page 1 of 8
ISDN NUMBERING - PUBLIC/UNKNOWN FORMAT

Ext Ext Trk CPN Total CPN
Len Code Grp(s) Prefix Len
4 2 9739740000 10

 

[saw164]

oh that, ok yeah, i had a number in there already. i am going to get back on the phone with Telco, it has to be something on there end. I mean i have restricted on all trunk groups, and a number in the CPN, but they are still sending the BTN as our caller ID. Even without ristricted set on our Trunk groups they are sending our BTN out.

Thanks for the help 4meravaya!

Scott
________________________________________
When Life Gives You Questions, Google has Answers - AJ Carpio

 

[billybobdan]

If the network recives no number from the PABX then it may send a default CLI. How I work around that is to prefix all outgoing numbers with 1831 (Private number)

1831 is the code in Aust to not send cli. This then shows as private call on cli.

 

[saw164]

Thank you, that is the conclusion i came to as well. I figured out what i was doing wrong, and 4MerAvaya lead me to the problem. I would have restricted marked on the trunk groups, but i would not have a number in the ISDN PUBlIC-UNKNOW-NUMBERING table. For a call to show as restricted, you need both restricted on the trunk groups and a number in the ISDN PUBlIC-UNKNOW-NUMBERING table. Then when Telco see's your number with Restricted in front of it, it sends Restricted or Blocked ID instead of the number.

Thanks for all the help.

Scott
________________________________________
When Life Gives You Questions, Google has Answers - AJ Carpio