G3si External Modem

[aatchsrvc]

I am having difficulties setting up a USR Robotics modem to answer INADS calls on the "External Modem" setting of the systems maintenance page.
I have tried 2 different config. 1 - on "TERM"minal DB-25 connection, 2 "DCE" connection.

Terminal connection answers but does not communicate with the remote end. The DCE connection does not answer.


Fix it right the first time if you can. It just works better that way!

 

[4merAvaya]

I don't think a G3si can support an external modem - only the Prologix & Gr3 use external modems.

Kevin

 

[wmainc]

Attaching the modem to the TERM port on the back of the PBX wouldn't have anything to do with the external modem settings on the sys main page. It should essentially work as if you had a terminal connected. I would suggest trying a different cable between the modem and TERM port. i.e. if you are using a straight-through cable, try a null-modem cable.

 

[busster]

Additionally make sure you force a 9600 baud connection.

Clowns to the left of me, jokers to the right, here I am, stuck in the middle with you.