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G3csi v11 call forwarding 1

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ricancanes

Technical User
Sep 15, 2002
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How do I set up call forwarding to dial outside of the office? i.e. cell phone, home number, etc...
 
Hi ricancanes ,
While forwarding the call dial the Fac of call forwarding , then the ARS Code(Eg. 9) & the outside number.

Regards,
Defman
 
For call forwarding, you would have to make sure the extension has a class of service with external call forwarding allowed.

Then it is simply a matter of pressing the extensions call forward key, enter 9 and the number, and then press the pound key. 3 beeps tells you, you are forwarded.

If you want the phone to ring, and then cover to a remote location, forget the above with the exception of the Class of service and add a new coverage path with the first point of coverage pointing to R1 or R<number> (the remote coverage path entry number).

&quot;Change Coverage Remote&quot; and add the remote number. remember 9 and the number.

The phone will ring and then cover to the remote number in the remote coverage table.

Netcon1
(Mark if Useful!!)
 
You also may need to enable trunk to trunk transfers depending on how your incoming trunk group(s) is/are set up.
 
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