firefox638
Technical User
History of server:
The tech's needed to install some patches for security but needed to repartition the disk. They had recently upgraded the OS to MS Server 2003. We also matched them with the CommVault software.
The techs got new patches from our security folks which required more disk space than the partition allowed. So they (the tech's) decided to re-partition the drives. To do this they had to un-install all of the software and re-config both the C and D drives.
When they couldn't get the AR Remedy system which tracks our problem reports to come up they asked us in Media management to restore the system to the C and D drives. We re-installed the client software in order to do the restore, as per the books on line documentation.
We have two backup's from Jun 19 and 26th with the system state included. We have ran several restores with the restore to original path and unconditional overwrite switch set. However, when we do the restore it appers that the registery files don't restore the system to the configuration of the system. Nor does the AR Rememdy data base (which is a Oracle database) will not start.
The tech's have set the permissions to the files as they were before the re-partition event. I have checked books on line <Sigh>. No help there.
Anyone have any suggestions? Please help.
The tech's needed to install some patches for security but needed to repartition the disk. They had recently upgraded the OS to MS Server 2003. We also matched them with the CommVault software.
The techs got new patches from our security folks which required more disk space than the partition allowed. So they (the tech's) decided to re-partition the drives. To do this they had to un-install all of the software and re-config both the C and D drives.
When they couldn't get the AR Remedy system which tracks our problem reports to come up they asked us in Media management to restore the system to the C and D drives. We re-installed the client software in order to do the restore, as per the books on line documentation.
We have two backup's from Jun 19 and 26th with the system state included. We have ran several restores with the restore to original path and unconditional overwrite switch set. However, when we do the restore it appers that the registery files don't restore the system to the configuration of the system. Nor does the AR Rememdy data base (which is a Oracle database) will not start.
The tech's have set the permissions to the files as they were before the re-partition event. I have checked books on line <Sigh>. No help there.
Anyone have any suggestions? Please help.