Frozen tapes, and frozen tapes with no data

[Mikehi]

Hi!
I have a SUN robot and its managed by net backup.
I have tapes in different pools and some are active and 2 are frozen for over a week (Q391L1 and Q392L1) , and the tapes Q432L1 to Q437L1 were availave for usage, mas today i found them frozen with no data inside them.

Q302L1 HCART2 TLD 0 15 - 0 535377514 ACTIVE
Q305L1 HCART2 TLD 0 1 - 3* 380309568 ACTIVE
Q315L1 HCART2 TLD 0 46 - 3 123323872 ACTIVE
Q322L1 HCART2 TLD 0 12 - 0 356070322 ACTIVE
Q324L1 HCART2 TLD 0 47 - 3 988241408 ACTIVE
Q325L1 HCART2 TLD 0 43 - 8 1022981760 ACTIVE
Q333L1 HCART2 TLD 0 37 - 8 1071481601 ACTIVE
Q341L1 HCART2 TLD 0 42 - 3 485507712 ACTIVE
Q352L1 HCART2 TLD 0 20 - 8 2207936 ACTIVE
Q366L1 HCART2 TLD 0 17 - 8 284616192 ACTIVE
Q369L1 HCART2 TLD 0 41 - 8 1457024 ACTIVE
Q380L1 HCART2 TLD 0 38 - 3 26352992 ACTIVE
Q396L1 HCART2 TLD 0 45 - 3 168698528 ACTIVE
Q404L1 HCART2 TLD 0 9 - 5 255998592 ACTIVE
Q416L1 HCART2 TLD 0 6 - 8 167352320 ACTIVE
Q323L1 HCART2 TLD 0 44 - - - AVAILABLE
Q370L1 HCART2 TLD 0 18 - - - AVAILABLE
Q300L1 HCART2 TLD 0 13 - - - DBBACKUP
Q301L1 HCART2 TLD 0 14 - - - DBBACKUP
Q391L1 HCART2 TLD 0 4 - 3* 613022848 FROZEN <- over a week
Q392L1 HCART2 TLD 0 5 - 8* 614228096 FROZEN <- over a week
Q432L1 HCART2 TLD 0 23 - 3 0 FROZEN <- got frozen 7/5/2007
Q433L1 HCART2 TLD 0 2 - 3 0 FROZEN <- got frozen 7/5/2007
Q434L1 HCART2 TLD 0 33 - 3 0 FROZEN <- got frozen 7/5/2007
Q435L1 HCART2 TLD 0 34 - 3 0 FROZEN <- got frozen 7/5/2007
Q436L1 HCART2 TLD 0 40 - 3 0 FROZEN <- got frozen 7/5/2007
Q437L1 HCART2 TLD 0 39 - 3 0 FROZEN <- got frozen 7/5/2007
Q364L1 HCART2 TLD 0 3 - 3* 617484000 FULL
Q390L1 HCART2 TLD 0 10 - 3* 353906592 FULL
Q410L1 HCART2 TLD 0 21 - 8 644987104 FULL
Q413L1 HCART2 TLD 0 7 - 3* 941798208 FULL
Q414L1 HCART2 TLD 0 16 - 3 1586328736 FULL
Q415L1 HCART2 TLD 0 11 - 8* 960070880 FULL
Q417L1 HCART2 TLD 0 8 - 3* 647272000 FULL
Q418L1 HCART2 TLD 0 22 - 3* 794371232 FULL
Q419L1 HCART2 TLD 0 19 - 3* 836096960 FULL
N359L1 HC2_CLN TLD 0 24 - - - AVAILABLE
N360L1 HC2_CLN TLD 0 48 - - - AVAILABLE
S000L2 HCART2 TLD 0 30 - 9 22858912 ACTIVE
S002L2 HCART2 TLD 0 32 - 10* 601412320 ACTIVE
S006L2 HCART2 TLD 0 29 - 9 3801376 ACTIVE
S001L2 HCART2 TLD 0 31 - - - AVAILABLE
G000L2 HCART2 TLD 0 35 - 10* 202527776 ACTIVE
G003L2 HCART2 TLD 0 36 - 11 17533472 ACTIVE
U008L2 HCART2 TLD 0 26 - 2 317973376 ACTIVE
I279L2 HCART2 TLD 0 25 - - - AVAILABLE
I283L2 HCART2 TLD 0 28 - - - AVAILABLE
U009L2 HCART2 TLD 0 27 - - - AVAILABLE

 

[Mikehi]

I forgot to say that i did the unfreeze they are not unfrozen , but i'm not sure if they will stay that way until tomorrow :S

 

[EnochChum]

Try labelling the tapes after you have unfrozen them. If the tape has been used for catalog backups in the past, you will have to relabelled the tapes. Make sure you uncheck the part with 'verify media label before performing operation'. You should be able to see this by looking at your backup jobs and seeing why those tapes were frozen in the first place.

 

[wileywombat]

Netbackup has frozen the media on mount, this can happen for a couple of reasons.

1. There is an old format, the media were written to using another backup software. If so then tar something to the media manually and the add ALLOW_MEDIA_OVERWRITE = TAR to the bp.conf file.

2. As EnochChum pointed out, it could be an old NBU DB tape. You can mount the media and issue a bprecover -l -tpath <drive-path> to find out.

3. There was an issue during mount and NBU blamed the media and not the robot. You can use ../volmgr/bin/robtest to try and mount the media manually and see if you get sense code errors.

 

[Mikehi]

I solved it already , but in my case the tapes were frozen because i was trying to unfreeze the wrong media server, after running a repot on netback i found that out
Rgds