Fresh setup for Smile Console 1

[Mohamed]

Hi All,
I am newbie to this CS1000 and I would like to raise a question regarding Smile Console Application.
To be honest, I am not aware of this application at all. We have a requirement to install new smile console agent. Can anybody suggest me the steps I should take to accomplish this? What kind of TN I should create for this and How can I connect that to communicate with a PC Application. Please urgent support highly appreciated

Thnaks

 

[Firebird Scrambler]

There are different versions of "Smile" I have attached a guide that might help.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[Mohamed]

Thanks lot Fire...
Let me go through the doc and get back

 

[Mohamed]

Dear Firebird,
Smile console application not showing call waiting whenever there is a second or third call is waiting. It keeps showing 0 calls waiting. What may be the reason?