Fowarding Short Code

[sdavidcook]

I have a user that would like to be able to sial into his extension from off-site and turn toggle his Forwarding UNConditional on and off. I'm pretty sure it's possible, but not sure how. Any help would be appreicated.

"This must be Thursday. I never could get the hang of Thursdays"
//scook

 

[kholladay]

Go here:

http://www.ipofficeassistance.com

Click this: HOWTO: Create a remote access menu

The when in the menu system the you'll be able to login to your mailbox and change your user options.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[sdavidcook]

Thanks, I'll give it a shot...

"This must be Thursday. I never could get the hang of Thursdays"
//scook

 

[sdavidcook]

Quick question, khollday: in the instructions you provide (which are quite nice, BTW)it says
"3. Import the two modules contained in the menuRemote.mod file into your current Voicemail Pro configuration." However, there appears to only be one mod in the zip file. I also wanted to ask, I'm currently having some MobileTwinning users toggling using a "CFG:Set extN twinning_type Mobile" statment from a menu in Voicemail Pro. Is there something similar to this for forwarding I could use rather than importing a seperate module, or is this where we're trying to get to?

Thanks...



"This must be Thursday. I never could get the hang of Thursdays"
//scook

 

[tlpeter]

Use the module
It contains also an option for mobile twinning


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[sdavidcook]

Well, would truly love to but I've extracted the file and attempted to import it, but I get an error "There was a problem importing from the file" Might I be missing something?

//scook

"This must be Thursday. I never could get the hang of Thursdays"
//scook

 

[tlpeter]

What software version are you on ?

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[sdavidcook]

4.0 (14) I believe...

"This must be Thursday. I never could get the hang of Thursdays"
//scook

 

[tlpeter]

Could be the problem
Maybe it is made with a 4.2 vmpro, this is slightly different
Install a 4.2 vmpro on a separate machine and import there
Can you can copy it in to your vmpro machine


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[sdavidcook]

Installing 4.2 isn't going to be an option for me. This is my company's production VM box and the belief is "don't upgrade unless it's broken". Do you mean copy the mod rather than import? Don't beleive that's likely to work. If something's not easily do-able in this instance, I'm more than happy to tell the user to bugger off!

Thanks!


"This must be Thursday. I never could get the hang of Thursdays"
//scook

 

[tlpeter]

Just use your own pc and install the 4.2 client
Then import the module and you see what you need to setup

But upgrading a 4.0 will probably fix more then brake
4.0 is buggy


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[sdavidcook]

I'm all for it...now if you could just convince my manager!! I'll see if I can grab a copy of 4.2...thanks again!

"This must be Thursday. I never could get the hang of Thursdays"
//scook

 

[kholladay]

There is a reason why 4.0 was pulled from the web site

And yes, all of the files on my web site are made for 4.2.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[kholladay]

Sorry about that changed "modules" to "module" and removed the word "two". That is what happens when you are lazy and copy an existing document and try to change it to fit.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[sdavidcook]

Ok, then I'll see if I can make a "case" for an upgrade. Personally, I'd rather be on a good stable release, but again, management being what it is...

Thanks all, will give this a go if I can get my point across.


"This must be Thursday. I never could get the hang of Thursdays"
//scook