Hello, I'm having an odd problem on Callmanager v6.1 and wonder if anyone can help. If a call is forwarded (BRNA) to a second extension and this call is not answered, instead of the call dropping back to the voicemail box of the original extension it just continues to ring on the second number. This seems to have happened within the last couple of days and looks to be affecting many users. Any ideas? Thanks in advance.
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Fowarding and Voicemail problem.
- Thread starter sspear
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No. It looks as if extns 8416, 8577 & 8547 forward on BRNA to 8583 which in turn forwards BRNA to 8547 which then forwards back to 8583. The first forward (eg 8416 to 8583) works ok, I would then expect it to go to 8416's voicemail box if not answered. I'm sure this is how it's worked before.
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- #5
Iwontremember
IS-IT--Management
this will happen also if there isnt any voice mail setup on the second phone.
Hope this helps.
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Hope this helps.
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