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Forwarding... 1

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Spokes0831

Technical User
Mar 20, 2009
85
US
what is the best way to get forwarding off a 3904 phone remotely. The customer has a phone forwarded, and they cant seem to remove the forward.
 
i did that, and it still forwarded to the number it was previously forwarded too. Key - 19 is nulled. 6990 is voice mail, and will not go there.

TN 020 0 01 10
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 6900
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 6900
LHK 0
LPK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 6788 0 MARP
CPND
NAME
01
02 ADL 16
03 ADL 16
04 ADL 16
05 ADL 16
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 6990
17 TRN
18 AO6
19
20 RGA
21 PRK
22 RNP
 
what you get in ld 80 trac of that TN? I almost think they are lying to you. Anything in IDC table referencing 6788?

Mato' Was'aka
 
I wiped the phone out, and rebuilt it.....its working.
Thanks guys!
 
6990 is vm but the fnd and hunt target is 6900, so yeah, it's not going to go to vm. when you rebuilt it, you probly place the correct number in for fdn and hunt and that's why it's working now.
 
When you nul the Forward key it will still read "Calls Forwarded" on the M3904 set... But the calls will not actually forward any longer.
To clear the set from reading "Calls Forwarded" go to ld 20 and disu the tn and then enlu it back and it will clear the phone set from reading it any more.
 
You guys are alright! Thanks for all the input. I never took notice to that 6900 and 6990 difference. Learn something new everyday on this blog.
Thanks a bunch guys!
 
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