Forwarding to an external address from exchange 1

[NicktheNewbie]

Hey everyone, thanks so much to all the helping hands out there.

One last question....

Right now, I can only forward copies of email to internal addresses... from inside AD, i open the user account, choose "Exchange general" and then delivery options...

i can only select internal accounts, not an external (i.e. a hotmail address.) Is there anyway to set this up so an account will forward a copy of each message to a users hotmail, yahoo, earthlink email addresses?

 

[ScottTN]

Create a contact record in the AD. Set the SMTP address to the external email address. Then forward messages to both the mailbox and the contact record.

 

[NicktheNewbie]

Where can I go to create a contact record... just inside AD, by clicking on the user? Do we need to create a new "shell user" and specify this external address as this contacts main email address - then just forward to this contact?
Or is it in exchange management console? Sorry, I am learning exchange each day, and the books I have are pretty lousy.

Thanks man, i appreciate the help.

 

[trimelater]

In the AD, instead of choosing "users" look above "users" and you will see "contacts". That where you want to create the mail that you want to forward.

Trimelater

 

[NicktheNewbie]

Awesome.
That did it, thanks a bunch.