Forwarding Calls

[poncho74]

I am working on an IPO 406 V2 4.1 (9). The user would like to forward calls while on vacation. Here is the issue.
EX: User extension 14 forwards to extension 25 but would like it to stay at extension 25 voicemail. It automatically goes to the originating called extensions voicemail(in this example 14). Thank you in advance for any help.

 

[kflounders]

You could create a leave mail point within the user in VMPro that sends the VM to the other mailbox.

 

[Westi]

but that would put all voicemails into the wrong mailbox they would all land in the 14 maibox even when they are calling 25, just put a bridged appearance button on 25 and you are done.

Joe W.

FHandw., ACA, ACS

If you can't be good, be good at it!

 

[poncho74]

Westi, you are saying all I have to do is put a bridged appearance of extension 14 on extension 25 and it will go to 25 voicemail?

 

[Westi]

no I must have misread the first post, if you want to have the messages in 25s mailbox then you need to go to the leave point of 14 and just send that to mailbox 25.
Mea culpa I misread the requirements for it and thought you wanted it to go the the original mailbox, kflounders was totally right

Joe W.

FHandw., ACA, ACS

If you can't be good, be good at it!