Forwarding 2250 Console

[skyoughn]

We have a single 2250 console that we would like to forward during the receptionist lunch hour and breaks. Is this possible and how? If we put it on night service, it goes to a message that tells the caller what our business hours are and lets them dial an extension number to leave a voice mail on if they know it. We don't want to chage that message, but also don't want to give that message to people that call during business hours (and would like for a person to answer the phone when the receptionist is away from the console for a long period of time.)

Or, is there a way to set up a second message that could be turned on with a button? A message telling the caller that the receptionist is away from the phone, and to please leave a message?

Thanks!
sky

 

[wdhb]

You can do this by defining NIT1/TIM1 & NIT2/TIM2 values in LD15.

 

[skyoughn]

Thanks, I'll give that a try.

 

[ksbsan]

You can do this by using the enhanced night service where by you can define different table with trunk groups (RDB) and the respective ext and when you press the night service (shift & night) and can specify which table should be applicable at any given time. Groups created in overlay 18