ITHawkDriver
Technical User
I have a customer requesting their main number rings 3 desk phones, then if after 4 rings, no one answers, it goes to a cell phone.
CM 8.1 with J139s and all the licenses needed. I have the main line comes in on VDN->vector->virtual set->coverage path->coverage group. I'm stumped how to send it to a cell phone after the 4 rings so the user gets voicemail on the cell phone. I have plenty of DIDs to get this done, just need the programming steps. Any help is appreciated.
CM 8.1 with J139s and all the licenses needed. I have the main line comes in on VDN->vector->virtual set->coverage path->coverage group. I'm stumped how to send it to a cell phone after the 4 rings so the user gets voicemail on the cell phone. I have plenty of DIDs to get this done, just need the programming steps. Any help is appreciated.