Forward hunt group call to cell phone, but not to cell phone voicemail

[jfcrescenzo]

Is it possible to set it so a user can set call forwarding to forward their calls to a cell phone, but if they don't answer it stays in the system and goes to the avaya voicemail and not the cell phone voicemail.
I want to think not as the call leaves the system, but I know, if there are 2 agents logged in and the one has calls forward to their cell phone, if they don't answer their cell phone it goes to the next agent. However if there is not another agent logged in, and the user doesn't answer it goes to their cell phone voicemail.

 

[Telecomboy]

The time to cover to IPO voicemail needs to be less than the time to cover to their cell phone voicemail.

 

[amriddle01]

Indeed, but it never works 100% as if they are out of signal or their phone is off it goes straight to VM so your best laid plans go to waste

 

[jfcrescenzo]

Great guys, thanks!
I agree, I do not suggest forwarding to a cell phone for hunt groups, but it was asked of me.

 

[tlpeter]

Use mobile twinning as it has a setting to prevent the call going to voicemail of the cellphone.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Greybeard191]

Mobile Guard is the feature tlpeter refers to
GB