Forward calls from outside the office

[BlueMar]

Have a customer that would like the ability to forward calls from outside the office. Is there a way that I can forward an extension through the auto attendant or a user start point?

 

[amriddle01]

With mobile twinning users can dial shortcodes as though they were in the office, if you setup the ICR and FNE codes correctly that is. And you can do a personal options/configuration menu

 

[BlueMar]

Thanks for the quick response amriddle01 but I'm not understanding what I need to do. Can you please break that down for me?

 

[TouchToneTommy]

Embedded or VM Pro? VM Pro, you can enable/disable Twinning and Forwarding, and set the numbers by through a configuration menu, which can be its own DID or an option off of the automated attendant