Forward calls after hours

[thedorinro]

Hello,

Can someone point me in the right direction for this task:

I have to auto forward an extension 2333 witch is set on multiple telephones from saturdays 18:00 until mondays 80:00.

This extension is set on 5 telephones as MCR line
" 02 MCR 2333 0
CPND
CPND_LANG ROMAN
NAME Suport EPOS
XPLN 24
DISPLAY_FMT FIRST,LAST "

How can i make the forward possible?
1. Contact Center making script to forward the extension to a phantom L500 and then the phantom to the cellphone number?

2. Or Call Pilot (app builder noob)
3. OR...?

Thanx

 

[nanningmiss]

CallPilot application builder:

Change key 02 extension from 2333 to other extension, say 2334. Then ACD 2333 to CallPilot and build a 2333 as an SDN at CallPilot.

At application builder, add an application to match what you did at SDN setup. Then at the application, add a "Day Control" and a "Time Control". Over office hour, "Call Transfer" to 2334; over off hour, "Call Transfer" to the desired number, which you didn't mention in the thread.