FORM 26 200-ICP

[Laylobrown]

we have a 3300 on site and i want to put in a route so that when someone calls xxx-1200 it will route them to the vmail box in the 3300 from the 200. I just need a little bit of instruction on how to make that happen. I was able to add 1200 to the form but beyond that i'm trying to figure it out because I wait for a call back from our tech.

 

[kwbMitel]

Please explain what xxx represents and what 1200 is.

Also need to know what is currently used to access from 1 system to the other (if not 1200)

Voicemail access codes on the 3300 would be useful

Also indicate if the 3300vm is embedded or other.

The simplest solution is to use a speadcall but the info above is required to design.

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If we don't take care of the customer, Maybe they'll stop bugging us.

 

[Laylobrown]

Thanks, I got it to work. 1200 is the main number that is dialed at the location in question. The auto attendent options are on the 3300 the old switch. I just created a ARS for 1200 to the 3300 from the 200 and calls were able to be connected to that number. We are in the process of recording the greeting on the 200 now.