Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Forced call on ACD queue (Genesys on Nortel PBX)

Status
Not open for further replies.
rowmart

rowmart

IS-IT--Management
Sep 19, 2003
18
CA
Hello everyone,

I now know that the force call has to be setup in ld23 but what about if I'm using Genesys. I know that Genesys is not realy using the ACD queue so how do I setup force call in that case?

Thanks.
 
Sort by date Sort by votes
do you have symposium as well? I think Gen has the raw acdn acquired on my system.

Mato' Was'aka
 
Upvote 0 Downvote
No Symposium (other then the sympo link between the PBX and the Genesys environnement).

 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

BSmith01
  • Locked
  • Question
Nortel PBX Password Change Issue
Replies
6
Views
240
BSmith01
BSmith01
ashwincjoshi
  • Locked
  • Question
Issue with CDP Configuration on Nortel CS1000 - One Number Works, One Doesn't
Replies
1
Views
220
Firebird Scrambler
Firebird Scrambler
S
  • Question
Nortel Meridian + Norstar Flash Issue
Replies
4
Views
354
Synapt
S
MoJHK
  • Locked
  • Question
Nortel Basic ACD in CDR
Replies
0
Views
103
MoJHK
MoJHK
CentralJIM
  • Locked
  • Question
no caller ID on PRI external call
Replies
5
Views
225
CentralJIM
CentralJIM

Part and Inventory Search

Sponsor

Back
Top