I have a remote ESS site in another state with IP connectivity (2 T-1's into Junipers) between the remote site and the main location. Many users in both sites either dont know they can, dont remember they can, or for whatever reason just don't 5 digit dial between sites. They Dial out LD between sites. For obvious reasons, I would like this to stop, but it seems going down the user education route doesnt seem to be helping much.
I would like to set something up so that when a user dials the LD string to the DID range at the other site, that it strips off everything but the last 5 digits and routes it over the IP connection. I have a similar setup for another location that has its own PBX with tie trunks between. I have the route pattern setup to strip digits and route down the tie trunk...that works no problem. With the IP connection setup, I dont have a trunk group between the main site and the ESS, so I cant figure out how to use ARS/route pattern setup. I'm wondering what my options are.
Any thoughts?
thanks
I would like to set something up so that when a user dials the LD string to the DID range at the other site, that it strips off everything but the last 5 digits and routes it over the IP connection. I have a similar setup for another location that has its own PBX with tie trunks between. I have the route pattern setup to strip digits and route down the tie trunk...that works no problem. With the IP connection setup, I dont have a trunk group between the main site and the ESS, so I cant figure out how to use ARS/route pattern setup. I'm wondering what my options are.
Any thoughts?
thanks