follow up to tech thread 478-708291 -still need asnwer

[rwwmsw]

HI,
this thread talks about not being able to get the arcserve utilities to recognize the server name used in the line commands. There are examples of what to use and the questioner did just that but it still did not work. Eventually a reboot fixed the problem, based on the response shown. Question: I have this same problem of not recognizing the server name and a reboot is not fixing it Any ideas where to go from here? I have no idea what else to use for the server name and do not think I am suppose to use something other than casdb, based on all I have read here. Help?

Thanks
Mary

 

[SjrH]

Check the obvious - is the DB engine running? A restart would obviously start the engine so make sure it is running, corruption could later stop it running.

Also, what version of Arcserve are you using? earlier versions of the raima DB used a different server name.

 

[rwwmsw]

Thanks for the reply. My Db engine was running, I am on arcserve 2000 version 7. In reading another thread i saw where to go to double check my server name and I did just that and then used the name I found and it worked, to a point. I am still working on getting the actual utilities to work BUT I am at least getting into the server.
Thank You!!!