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Follow Me with acceptance

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sroderick

Programmer
Jun 1, 2012
19
US
Is there any mechanism within IP Office that will allow you to twin to a mobile phone and require the mobile user to press 1 to accept the call? If they don't press 1 then the call will continue to follow the current call flow as if the mobile was never answered.
 
not by default, but I am sure you can build it with Vm Pro and even have the caller record their name before calling the cell phone.

Joe W.

FHandw, ACSS (SME), ACIS (SME)



There are 10 types of people in the world: Those who understand binary, and those who don't
 
You cannot do this but why would you want to do this?
The call is ringing on your mobile and on your deskphone.
If you do not answer it then it will follow the flow that is configured.
If you do not want to use twinning on some moments then turn it off.

BAZINGA!

I'm not insane, my mother had me tested!

 
This guarantees that the call will never leave voicemail on the mobile. For instance if the mobile rings in your pocket and you press the volume button to silence the ring, it often goes immediately to voicemail. This would be longer than the "Mobile Answer Guard" setting. I have customers with systems that support this feature and they really like it.
 
You should not use the voicemail on the mobile phone but on the IPOffice.
But then you get the discussion about people for only call to the mobile phone :)

Pressing the button because it rings should not put the call to voicemail and this should be a setting on the phone.


BAZINGA!

I'm not insane, my mother had me tested!

 
Thanks phoneguy610, that's a great solution. Just what I was looking for!
 
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