Folder Permissions and Backup/Restore

[mwellons1]

We have some clients that have removed all permissions on certain folders on the server and just added one or two individuals with rights. Administrator and everything has been removed. WHen they tried to do a restore, it shows those as being empty even though they are full of data. There were not any messages in the savegrp logs with any kind of notification. Would removing all rights keep Legato from being able to back it up? It's a Win2k Server that is the client using 7.1, and our backup server is 7.1.2 on a Sun box.

Is this a "DUH" kind of question? We have never run across this issue before and have quite a few clients now that lock down certain folders on there servers.

 

[605]

NW uses root or admin rights to backup/recover the files. That's why you can run successful backups. However, by default, only the user who has backed them up can recover them - if you want somebody else to do so, you must grant him explicite rights and enther the names in the "Remote access" list for the client.

 

[mwellons1]

We have *.* in the remote access list and also have *@<servername> in the remote access list.

When anyone tries to run a recover, the folder shows up empty, but it is full of files. And the only thing that changed is they completely removed all rights off the folder and added just the one person who uses the folder.

The nsrexecd service on a windows box is run by the "SYSTEM" account, correct?

What other rights need to be on a specific folder for it to be backed up/restorable ??

 

[605]

Remove *.* as i don't think whether it is a valid entry. User *@* instead.

 

[mwellons1]

oops, meant *@*

Legato has told me now that is it a known issue with 7.1 and 7.1.2 clients. The the person who has rights to the file is not in the local administrators group, the files will NOT get backed up and there is no error saying as such. There is a hotfix for it, or I can upgrade to client version 7.1.3. We are testing 7.1.3 right now.
LGTpa60860