FNA to second key and then to VM 2

[pigsooie]

Is there not a way to FNA a 2616 up the Keystrip to key 1 and then when no answer on key 1 go to VM?

Thanks for the help Mike Patti

 

[janaya]

set your lhk option to 1.


but that might now work for FNA.

did you try

Hunt 000 for small hunt group on the phone.

John

 

[Nortellian]

what are you trying to do.

 

[janaya]

sounds like hunt up the phone before going to voicemail.

ring key 0, then ring key 1 then go to vmail.

John

 

[Nortellian]

yeah but why. if you don't answer key 0 why are you gonna answer key 1.

 

[janaya]

that's what I thought.

John

 

[johnpoole]

you can do that with a short work around, you'll need to build the dn on key 1 on a second set (soft) and then fna to it. fdn the soft set to mail, with sfa in cls... same setup we use for a bosses ext to appear on the pa's set. his key 0 forwards to her key 1, then to mail.. making the key 1 dn key 0 and marp on a different set, the call flow will appear to do another one of the things nortel says can't be done.. i would use sfa on both sets

john poole
bellsouth business
columbia,sc

 

[pigsooie]

Thanks for the help talked them out of doing this.

Thanks for the help Mike Patti