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Flash V2 and CCR

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bbears

Technical User
Oct 25, 2005
39
CA
OK what am I missing here. Have a CICS v6.1 with a flash V2. The CCR tree works fine, press 1, press 2 etc. except on line 33. With this line the caller hears the company greeting and CCR message just like all the other lines except when then press the path they want you get an error message from the operator that an invalid extension has been entered. You need to press in the 3 digit extension of the person you want as the CCR options will not work. Only occurs on this one line. Must have tunnel vision because I can't see what I'm doing wrong.
 
Weird one....make sure line is set to Table 1 ?
Make sure that CCR tree 1 is associated with Table 1
Or try another line card as a last resort.


 
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