I have Flash 2.0.10. When I attempt to ADD a new VM it returns: No mbox avail. Have I reached a limit? How do I tell the max. I currently only have 20 in the Directory. I can delete one and then ADD but no more. Why?
So if I have 24, how can I see all the mailboxes? I only need 1 or 2 until I can upgrade. Can I delete the General Delivery and make it an users voicemail?
You can't delete the GD mailbox (100), but it's usually assigned to the attendant. If the attendant has a personal mailbox you could delete it and assign the GD mailbox instead. That would free up one mailbox.
So is there a way to see the unused or available mailboxes?
Curlycord wrote, "2 users at one time converts to 4 users at one time" What does this mean, "users at one time?" Where is a good place to get documentation on upgrading Flash ports?
2 vs 4 users refers to the number of concurrent channels in use. A standard Flash, or basic Flash, is a Flash2 that can support two concurrent calls, either 2 outside calls leaving messages in mailboxes or running through the CCR, One internal intercom call and one external call at the same time, or two internal calls. An upgraded Flash, or Flash 4, or Expanded Flash, will support 4 concurrent connections (as well as have more memory, mailboxes, etc). The upgrade from Flash 2 to Flash 4 is done by a hardware module that plugs into the lower face of the cabinet in place of a dust cover.
A flash2 connects to your ksu via a single, one pair, 4p2c connector to one port on your ksu termination block. The one wired pair, since it is a digital system, has an A channel and a B channel. So that one pair of wires can support two channels which means it can support two voice calls (or data devices), one per voice channel. A Flash 4 connects via 2 4p2c connectors, using one port each (2 ports total) on your ksu punch block, and thus you get 2 A and 2 B channels, for a total of 4 channels.
To upgrade from a Flash light to a Flash2 requires a keycode, but no hardware change.
To change a Flash light to a Flash2 by swapping software cards, you need to be very careful, because you can end up unintended consequences if you fail to follow very specific procedures to work around the keycode requirement. This is a possible, but not generally recommended migration path.
The pdf I cited charts that information out.
You can log in to Mailbox administration and scroll through your existing boxes and compare that two your rated capabilities, or you can use a terminal emulator, like Hyperterm, and connect via a null modem cable to the Flash and run the on-board status reports to your screen and see your mailbox inventory and message space usage.
In case a purist is in the audience, for channels, Nortel uses the convention of "B1" and "B2" for designations. I used A and B to express the designation generically.
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