flash mail boxes

[jonsjacks]

Hi, can anyone tell me why a Flash 2 voice mail would only have 23 Mboxes available, including Gen Dlv. & System Co.?

Jon

 

[flafoneguy]

There could be a mailbox built but not initialized. Did you do a reinstall before startup?

Mike P.
flafoneguy

Is it close to beer:30 yet?

 

[jonsjacks]

The unit has been in use for a number of years. I searched through Mbox directory and only had 23 in total. A non-initialized m-box should have shown up. When I tried to add a new box it said none available.
???

Jon

 

[Qzwsa]

Non-initialized mailboxes don't show up in the directory. You can connect a laptop via the serial cable and pull a report that way to find all the mailboxes, or try the mailbox numbers that may have had a mailbox created but never used like a lunch room or shop phone.

Qz

 

[jonsjacks]

Thank's I'll check it out.

Jon

 

[flafoneguy]

With all due respect, I don't believe a non initialized mailbox will show up in the Add Del Chg menu unless you know the actual mailbox number. If I'm not mistaken it will only scroll thru actives when the Dir prompt is used after the Chg selection. The only other clunky way is to hook up the serial port to a PC/Laptop and get the reports off it to verify mailbox count. What release is it?

Mike P.
flafoneguy

Is it close to beer:30 yet?

 

[curlycord]

Yes use Feature 980 and keep trying DN's that you are not using.


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[jonsjacks]

Thank's guys I found it through F980. Owner never did initialize it & been gone for over a year.

Jon