ducatisenna
IS-IT--Management
Hi,
i have a problem about transfering calls to the another extensions by pressing flash button,
avaya 412 ver 3.2.55, locale US(Kingdom)
for example user 1 calls user 2 , and user 2 wants to transfer user 1 to user 3 , when user 2 push the flash button on her analog handset , user 1 disconnected, user2 and user3 can talking each other , but user1 disconnected, how can i transfer user 1 to user3 by pressing flash button,
i do not want to transfer the extensions by using the button under handset, i can transfer with this button, a quick press and free up this button, but customers do not want to use this way, customers want to use flash button,
in analog extensions there are
Flash Hook Pulse Width
Use System Defaults ticked
minimum width 20 ms
maximum width 500 ms
Hook Persistency 100 ms
can i achieve this problem by changing this values,
but every changing requires a reboot, and i cannot, so i want to know the exact solution for using flash button.
please help me thanks.
i have a problem about transfering calls to the another extensions by pressing flash button,
avaya 412 ver 3.2.55, locale US(Kingdom)
for example user 1 calls user 2 , and user 2 wants to transfer user 1 to user 3 , when user 2 push the flash button on her analog handset , user 1 disconnected, user2 and user3 can talking each other , but user1 disconnected, how can i transfer user 1 to user3 by pressing flash button,
i do not want to transfer the extensions by using the button under handset, i can transfer with this button, a quick press and free up this button, but customers do not want to use this way, customers want to use flash button,
in analog extensions there are
Flash Hook Pulse Width
Use System Defaults ticked
minimum width 20 ms
maximum width 500 ms
Hook Persistency 100 ms
can i achieve this problem by changing this values,
but every changing requires a reboot, and i cannot, so i want to know the exact solution for using flash button.
please help me thanks.