I thought this would be simple but I'm slightly stumped.
My company was recently bought and I am integrating the phone system to do AAR dialing to other sites.
My phone system uses 1400-1499 for DID extensions
The parent company uses location code + ext for dialing between sites.
Some of the location codes are 1111, 1112, 1414, 1419, 1421, etc
To add to it the other sites are all Cisco and require a leading digit of #
Example: #1111 1234 or #1414 1234
I can't use # to just jump on AAR. #, length of 2 digits is being used as DAC.
I did a work around by inserting # in my Route Pattern so #1111 1234 works.
But with this setup I can't access any sites using #14xx as the location code because they get processed as a local extension.
I have my H.323 trunks working and I can make calls to sites that are NOT in the 14xx range.
Any suggestions?
Avaya gear:
CM 6.1
S8800
Thanks a million.
My company was recently bought and I am integrating the phone system to do AAR dialing to other sites.
My phone system uses 1400-1499 for DID extensions
The parent company uses location code + ext for dialing between sites.
Some of the location codes are 1111, 1112, 1414, 1419, 1421, etc
To add to it the other sites are all Cisco and require a leading digit of #
Example: #1111 1234 or #1414 1234
I can't use # to just jump on AAR. #, length of 2 digits is being used as DAC.
I did a work around by inserting # in my Route Pattern so #1111 1234 works.
But with this setup I can't access any sites using #14xx as the location code because they get processed as a local extension.
I have my H.323 trunks working and I can make calls to sites that are NOT in the 14xx range.
Any suggestions?
Avaya gear:
CM 6.1
S8800
Thanks a million.